Getting Staff On Board for Remote Patient Monitoring

Patient Engagment

You’ve done your homework. You understand remote patient monitoring and what Health Numeric can bring to the table for your organization. You’ve crunched the numbers and can see the ROI for implementing the system. However, one roadblock remains: getting your staff on board with utilizing the new technology.

Staff can be resistent to changes in general. Changing their routine, their comfort zone, their job duties can be met with less than enthusiastic responses. This is even true when the tools you are providing them will (in the end) make their jobs easier to perform. Technology is especially tricky. For staff who aren’t comfortable with computers and newer technology, getting them excited about remote patient monitoring is even more difficult. Computers and the software can be extremely intimidating, particularly for individuals who haven’t used computers as part of their job duties before.

However, at Health Numeric we are committed to making remote patient monitoring easy to implement and simple to use for both your staff and your patients. That’s why we work with you and your staff every step of the way—from installation to support.

Here are our best tips for making the transition go as smoothly as possible:

1. Focus on staff benefits. In general, it’s not about ROI and business costs for them. They will want to know how it helps them on a day-to-day basis. When rolling out your program, really double-down on how this change is going to be a positive, helpful tool in getting them jobs done and helping their patients.

2. Listen to feedback. Before implementing an RPM system, during the roll-out, and after, you’ll need to listen carefully to the feedback your team gives you. And be welcoming of the feedback. No, you can’t make everyone happy all the time, but you can listen, acknowledge, and find common ground.

3. Give staff the tools they need to succeed. There will be a learning curve for the new endeavor, and some staff members will embrace the change sooner than others. Give them the training and support they need to make the best attempt to understand and implement the system. Health Numeric makes this easy with our comprehensive training and support.

Contact us today about how we can help you transition your staff to utilizing our technology. Remote patient monitoring is helping patients all over the country be more independent, avoid readmittance, and stay healthy—all while uniting their Care Circle into a collaborative team.

Looking at Short-Term and Long-Term RPM

HN_long_vs_short_proof_v2Remote patient monitoring (RPM) can be used in a variety of ways to monitor many different types of people and for a range of purposes. From relatively short-term engagements to lifelong monitoring, there are many individuals who could benefit from the use of remote patient monitoring.

The most popular use of this technology today is to monitor patients who have recently been discharged from the hospital and are struggling to manage a chronic illness. Frequently, these are individuals with COPD, diabetes, hypertension, high cholesterol, or obesity who are trying to avoid readmittance to the hospital. RPM gives patients the benefits of constant monitoring without being in the hospital or daily visits from a home care nurse. Early identification of complications allow these patients to seek medical help from their primary care physician before their condition worsens to the point of needing the emergency room.

This type of short-term monitoring generally lasts between 30 and 90 days, until the patient is stable and least likely to need hospital readmittace. Health Numeric helps home health companies set up remote patient monitoring for these situations. The benefits for RPM for home health companies include: lowering the number of patients readmitted to the hospital, giving staff a tool to monitor patients with less travel, and improving patient involvement in their own care.

We see movement in the RPM arena for companies to branch into more long-term monitoring opportunities. From employers to insurance companies, many groups involved in paying for health care will be looking for ways to improve health and prevent chronic illness. Individuals are already using technology as a tool to take control of their health—from heart monitors to sleep tracking, FitBits to Bluetooth connected bathroom scales, the public is moving in the right direction. Health Numeric is working with different partners to find ways to maximize the use of the individual tools, as well as pulling all the data together in a usable format.

This newer application of long-term monitoring could potentially go way beyond the 90 day window of current monitoring. Individuals could use RPM to reach weight loss, blood sugar, cholesterol, or other goals, or to maintain their current status. Specific monitoring could last years for individuals with genetic markers or risks. There are many applications for this type of RPM, and for a variety of groups looking to lower medical costs.

Contact us today to find out how Health Numeric can help you with your short or long-term RPM needs.